What do I do if my system or the system I purchase from is performing a free chlorine burnout?

If the free chlorine burnout is occurring in or near your scheduled sampling month, contact the Public Water Supply Section so that we can adjust your sampling schedule. Please note that sampling during or closely after a chlorine burnout in either your system or a system that you purchase water from often result in very elevated DBP values that can cause your water system to invoke a DBP Maximum Contaminant Level (MCL) violation.

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1. What systems have to take part in the Stage 2 Rule?
2. How is compliance determined for DBPs?
3. Why does my sample paperwork say to collect on a Sunday/or a holiday? Are we really supposed to collect on this day?
4. What if I missed the sample date listed on the sample form from the lab?
5. What do I do if my system or the system I purchase from is performing a free chlorine burnout?
6. Who do I contact if I have not received my sample bottles?
7. My samples were rejected. What do I do now, and how do I found out why they were rejected?
8. How do I get my water system on reduced monitoring for DBPs?
9. What do I do if my sample bottle or cap is broken?
10. After I take my samples, how long do I have to get them to KHEL?
11. Which systems have to test for TOC (DBP precursors), Bromate, and Chlorite/Chlorine Dioxide?