My samples were rejected. What do I do now, and how do I found out why they were rejected?

If your DBP samples are rejected, Kansas Health and Environment Laboratories (KHEL) will automatically send your water system replacement bottles. If you have further questions regarding why your samples were rejected, contact KHEL at: 785-296-1620 and the Public Water Supply Section at: 785-296-5514.

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1. What systems have to take part in the Stage 2 Rule?
2. How is compliance determined for DBPs?
3. Why does my sample paperwork say to collect on a Sunday/or a holiday? Are we really supposed to collect on this day?
4. What if I missed the sample date listed on the sample form from the lab?
5. What do I do if my system or the system I purchase from is performing a free chlorine burnout?
6. Who do I contact if I have not received my sample bottles?
7. My samples were rejected. What do I do now, and how do I found out why they were rejected?
8. How do I get my water system on reduced monitoring for DBPs?
9. What do I do if my sample bottle or cap is broken?
10. After I take my samples, how long do I have to get them to KHEL?
11. Which systems have to test for TOC (DBP precursors), Bromate, and Chlorite/Chlorine Dioxide?