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Posted on: March 28, 2023

KDHE Encourages CHIP Families on the Importance of Timely Premium Payments

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The Kansas Department of Health and Environment (KDHE) encourages Kansas households with a Children’s Health Insurance Program (CHIP) enrollee to make timely payments on monthly premiums. This is especially important as the State resumes normal business operations following the COVID-19 pandemic with the federal government announcing the ending of the Public Health Emergency effective in May 2023. CHIP enrollees have not been penalized for delinquent accounts during the COVID-19 pandemic. Penalties for nonpayment will resume effective April 2023.

KDHE will waive outstanding CHIP premium balances prior to April 2023 and CHIP families will begin with a zero balance before their April premium is due. Paying CHIP premiums and avoiding delinquency is important in order to maintain continuous coverage. If a CHIP account becomes delinquent, there is a waiting period before reenrollment in the CHIP program. 

“It is vital for CHIP families to pay premiums on their due date time every month,” said Janet Stanek, Secretary, Kansas Department of Health and Environment. “Waiving outstanding CHIP balances allows families to start fresh as the State resumes normal business operations.”

To pay your CHIP premium, you can: 

  • Go online
  • Call 1-866-923-2724 to make a self-service payment. 
  • Mail a check or money order payable to KanCare Premium Billing:
    KanCare Premium Billing 
    P.O. Box 842195
    Dallas, TX 75284-2195

To update your contact information with KanCare, visit the KanCare website and click the red chat bubble or call the KanCare Clearinghouse at 1-800-792-4884. 


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