Consumer Confidence Reports

The Consumer Confidence Report (CCR) Rule requires each Public Water System (PWS) to provide an annual report on the quality of their water. The CCR includes a variety of important information about a PWS, including the drinking water source, and monitored contaminants found in drinking water, and whether a PWS meets state and federal drinking water standards. The CCR Rule requires each PWS to mail or otherwise directly deliver one copy of its CCR to each customer by July 1st each year. The PWS must also make a good faith effort to reach customers who do not get water bills, for example, apartment dwellers.

A completed Certificate of Delivery and a copy of the CCR sent to customers must be submitted to KDHE by July 1 of each year. If a system posts the CCR to a website, the web address (URL) must be included on the Certificate of Delivery, as well as a copy of how the customers are notified of the web address, for example a copy of the bill, a postcard, etc.