Domain 2: Shared Plan of Care

In Holistic Care Coordination (HCC), it's critical to identify needs and establish a plan for meeting those needs in partnership with the individual or family. One way to do this is through a tool called the Shared Plan of Care (SPoC), or Action Plan. This plan is a living document to assure the care provided meets needs and ensures accountability from all parties. 


Shared Plan of Care Video

  1. Include Families
  2. Create the Plan
  3. Communicate
  4. Evaluate Services

Include families in the plan.

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