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Frequently Asked Questions
- Public Water Supply General
- Plan Review & Permitting
- Consumer Confidence Report
- Public Notification
- Bacteriological Sampling
- Interim Enhanced & LT 1 ESWTR
- Lead & Copper Sampling
- Chemical Contaminant Sampling
- Radiological Sampling
- Stage 2 Disinfection & Disinfection Byproducts
- What are the main criteria used to determine if a system is a Public Water Supply System?
- How do I tell what type of Public Water Supply System I have?
- How often is PWS required to measure the distribution system chlorine residual?
- What are the minimum chlorine residual requirements in the distribution system?
- What is the minimum positive pressure requirements for the distribution system?
- How long does a Public Water Supply System have to respond to significant deficiencies identified during a sanitary survey?
- What does KDHE recommend as the maximum annual percentage of water loss?
- Is there a list of amounts the KDHE Laboratory charges for each type of test it performs for Public Water Supply Systems?
- Are all Public Water Supply systems required to have a certified operator and where can we get more information about what is required?
- How long must a Public Water Supply system maintain records on bacteriological and chemical analysis results?
- Are we required to have an Emergency Operations Plan and if so, where can we find out what is required?
- What should we do if our Public Water Supply has a major breakdown or loss of water service?
- Where can I get my water tested if it smells or tastes bad?
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- What must be submitted to KDHE?
- What must be submitted to KDHE on behalf of a water supply system before it proceeds with developing new sources water or making modifications to existing sources of water?
- What size paper are project plan sets to be printed on?
- Do we have to use a professional engineer licensed to practice in Kansas?
- When does KDHE issue a public water supply permit?
- Are the ANSI/NSF 60 and 61 certifications really that important to water supply systems?
- Does the Engineering and Permits Unit review and approve private/domestic wells?
- Is it okay to connect to another public water supply system without the connection first being approved by KDHE?
- Is a public water supply permit application always required for a waterline project?
- What is the protective buffer distance for a public water supply well?
- What are the horizontal and vertical separation distances for waterlines and sanitary sewers?
- Are horizontal and vertical separation distances for water service lines and sanitary sewers services lines the same for waterlines and sanitary sewers?
- What is the separation distance between a waterline and a sanitary sewer manhole?
- Who can help with determining the proper disposal of wastewater from a water treatment facility?
- Do I need a final inspection for changes made in infrastructure before placing them into operation?
- Where can I get a copy of the minimum design standards for public water supply systems in Kansas?
- What is the contact information for the KDHE District Office in my area?
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- What is the monitoring period for bacteriological (Total Coliform Rule) compliance?
- What criteria are used to determine the minimum number of bacteriological samples a Public Water Supply System is required to collect each month?
- I missed my collection day. What do I do?
- Can you test my well?
- What about water supply address or personnel changes?
- How does the State Laboratory mail out the collection kits?
- How do I handle collection kits that are delivered while I still have bottles to collect?
- What can I do if I have sent my sample, but forgot to fill out the collection form?
- What if there is a small amount of liquid or white powder in the bottle? Is it safe to use?
- What should I do if the lid on the bottle is loose?
- I had a positive sample and sent in a box of 3 repeat samples, and now I have another box of 3 samples, what are they for?
- I collected my sample but forgot to mail it, or I know my sample will be too old. What should I do?
- Where do I collect the replacement for my rejected sample?
- How many repeat samples are required following a coliform-positive result and where are they to be collected?
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- What type systems have to take part in Lead and Copper Rule?
- How is compliance determined?
- How do I calculate the 90th percentile?
- Who do I contact if I have not received my sample bottles or I need replacement bottles?
- What do I do if I need to change a Lead and Copper sample location?
- What is corrosion control? How will I know if my system must perform corrosion control?
- I’ve sent in all my Lead/Copper samples. What do I do now?
- After sampling, how long do I have to send in the sample bottles?
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- What systems have to take part in the Stage 2 Rule?
- How is compliance determined for DBPs?
- Why does my sample paperwork say to collect on a Sunday/or a holiday? Are we really supposed to collect on this day?
- What if I missed the sample date listed on the sample form from the lab?
- What do I do if my system or the system I purchase from is performing a free chlorine burnout?
- Who do I contact if I have not received my sample bottles?
- My samples were rejected. What do I do now, and how do I found out why they were rejected?
- How do I get my water system on reduced monitoring for DBPs?
- What do I do if my sample bottle or cap is broken?
- After I take my samples, how long do I have to get them to KHEL?
- Which systems have to test for TOC (DBP precursors), Bromate, and Chlorite/Chlorine Dioxide?
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