Ordering Certificates by Telephone (Priority Service)
New ID Requirements
Due to the rise in identity theft and other fraudulent use of vital records, the credit card you are using to place the order must be in your name. The card holder's name and address will be verified. You will also be asked to provide your social security number or driver's license number.
Options, Costs & Processing Time
Note: Effective July 1, 2022, the cost of certified copies increased to $20 per copy. Prior $15 certified copy pricing expired at midnight on June 30,2022.
Credit card telephone requests are processed within three business days
The cost is $20 for the first copy and $20 for each additional copy of the same record ordered at the same time; by state law, the initial $20 fee for a certified copy of a certificate is a five-year record search fee - one certified copy is issued if the record is found and if not found, the fee is retained
If the record is not found, you will receive correspondence notifying you of the search completed and that no record was found.
There is an additional $13.95 expedited service fee for credit card requests which is charged by VitalChek, the company with which our office contracts to provide credit card service. Per our agreement with VitalChek, an additional $13.95 expedited service fee will be charged for requests exceeding five copies of the same record
You may have your request sent to you by UPS. For this service, you must provide an address deliverable by UPS where someone is available to sign for the delivery; UPS cannot deliver to P.O. Box, APO, or FPO addresses
Additional UPS charge is applied to your credit card
You may charge your request to a valid Visa, MasterCard, Discover, or American Express credit card
Visa or MasterCard debit cards are also acceptable
Call 877-305-8315; available 24 hours, 7 days a week, 365 days a year
Spanish interpreters available
Information to Provide
Be prepared to provide the operator the following information:
A valid Visa, MasterCard, American Express, or Discover credit card number
Expiration date of your credit card
Your social security number or driver's license number
Type of vital record being requested
Indicate the number of certified copies your are requesting
Your relationship to the person named on the record
Reason you are requesting the record (we ask this so that we can provide appropriate service for your needs)
Full name as listed on the record
Date of birth
Place of birth (city and county) Must be Kansas
Mother's maiden name (name prior to first marriage)
Your daytime phone number
Your mailing address
Indicate if you want the request mailed by U.S. Mail or by UPS delivery
Authorized Credit Card Requests
Authorized credit card requests cannot be cancelled or changed.