Volunteer Management

The purpose of these standard operating procedures (SOP) is to provide templates for volunteer management. The SOPs are divided into several sections such as Request and Receipt of Local Volunteer Resources and the Management of Spontaneous Unaffiliated Volunteers. These SOPs are tools to assist with the coordination to identify, recruit, register, and credential medical and non-medical volunteers. In addition, the SOPs are tailored for specific organizations and roles.

View the following documents:

These documents provide guidance, examples, and tools to support organizations on Volunteer Management. These documents can be implemented into local and regional plans and tailored to fit each jurisdiction's protocols for volunteer management.